Refund Policy

Refunds & Returns

If you are not 100% satisfied with your box you can return it to us at for a refund within 28 days from the day you receive it.

If the contents of the box is unused and in its original condition we will refund the full order amount.

This is in accordance with the UK's Consumer Contract Regulations 2014.



In the event that your order arrives damaged in a way that is unacceptable to you, or is in a condition unacceptable to you, please email us as soon as possible at with your name, order number and a photo of the item’s condition.

We investigate these on a case-by-case basis and will try our best to work resolve the matter

If you have any questions about our Refund Policy, please contact us at:

This policy was last updated on 15th May 2021.