Shipping Policy

Shipping Times

You will receive a notification email when your order has shipped.

RIPPED KIT always ships on or by the 10th of every month via Royal Mail, so your box will arrive 2 to 3 working days later using our free Standard shipping, or faster if you choose Express shipping, usually 1 to 3 working days, the cost of which is added to the price you pay.

If you are an international customer, you will receive your box later in the month.

You can track your order easily using Shopify's Shop App.

NOTE: If you place your 1st order after the 1st of the month, your 1st box will ship on or by the 10th of the following month, however, you will not be billed twice.

***Please note that due to the on-going coronavirus situation, in some cases deliveries are taking longer than usual.***

 

Domestic Shipping

Standard shipping is FREE within the UK using Royal Mail 2nd Class.

Express shipping is £3.85 within the UK using Royal Mail 1st Class.

 

Local Delivery

We do not currently offer a local delivery service.

 

Local Collection

We do not currently offer local collection.

 

International Shipping

We currently offer international shipping to the following countries:

  • Europe

 

At this time, we do not ship to the United States or Canada.

Shipping costs for your order will be calculated and displayed at checkout.  

Your order may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country - RIPPED KIT is not responsible for these charges if they are applied and are your responsibility as the customer.

 

Order Status

You will receive an email notification when your order has shipped. 

You can track your orders easily using Shopify's Shop App.

If you haven’t received your order within 7 calendar days of receiving your shipping confirmation email, please contact us at support@ripped-kit.co.uk with your name and order number and we will investigate.

 

Refunds & Returns

If you are not 100% satisfied with your box you can return it to us at for a refund within 28 days from the day you receive it.

If the contents of the box is unused and in its original condition we will refund the full order amount.

This is in accordance with the UK's Consumer Contract Regulations 2014.

Our Refund Policy is here

 

Damages

In the event that your order arrives damaged in a way that is unacceptable to you, or is in a condition unacceptable to you, please email us as soon as possible at support@ripped-kit.co.uk with your name, order number and a photo of the item’s condition.

We investigate these on a case-by-case basis and will try our best to work resolve the matter

If you have any questions about our Refund Policy, please contact us at: support@ripped-kit.co.uk

This policy was last updated on 15th May 2021.